General FAQ's
Our standard check-in time is at 12:00 PM, and check-out is at 11:00 AM. If you require an early check-in or late check-out, please contact our front desk, and we’ll do our best to accommodate your request based on availability.
Yes, we offer complimentary breakfast for all our guests. Enjoy a variety of delicious options to start your day off right.
Yes, we provide secure parking facilities for our guests. Rest assured that your vehicle will be safe during your stay.
We offer complimentary Wi-Fi throughout the hotel, ensuring that you can stay connected during your stay.
Unfortunately, we do not allow pets at our property, with the exception of registered service animals.
Our rooms are equipped with modern amenities, including flat-screen TVs, air conditioning, in-room dining options, and workstations for business travelers.
To maintain a smoke-free environment, smoking is not permitted in the rooms. We have designated smoking areas for your convenience.
Yes, we offer room service for your dining convenience. Room service hours are available from 07:00 AM to 10:00 AM
You can contact our reservations team via phone at +91 89770 29599 or by email at [email protected]. We are here to assist you with any inquiries or booking requests you may have.
Payment and Cancellation
When making a reservation at Viraaj Suites, we require a valid credit or debit card to secure your booking. A pre-authorization may be taken on your card to ensure its validity.
Yes, we accept cash payments. However, a valid credit or debit card is still required to secure your reservation. Please check with our reservations team for specific details regarding cash payments.
Our cancellation policy may vary depending on the type of reservation and the rate plan you’ve selected. Generally, cancellations made within 24 hours before the check-in date may be subject to a cancellation fee. Please review the cancellation policy associated with your specific reservation for detailed information.
Yes, you can modify or change your reservation dates, subject to availability and our modification policy. Please contact our reservations team as soon as possible to make any necessary changes.
To cancel or modify your reservation, you can either do so online through our website using your reservation confirmation number or by contacting our reservations team directly via phone or email. Please refer to your confirmation email for specific instructions.
If you do not show up for your reservation without canceling in advance, you may be charged a no-show fee, equivalent to the cost of the first night’s stay. Please ensure you cancel your reservation if your plans change to avoid this fee.
Yes, we offer non-refundable rates for guests who prefer a discounted rate in exchange for a commitment to their reservation. Please note that non-refundable reservations cannot be canceled or modified.
Refunds for canceled reservations will typically be processed to the original payment method used during booking. Please allow a reasonable amount of time for the refund to appear in your account, as processing times may vary depending on your bank or financial institution.
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